Welcome to 121 Digital Services. We are an internet service provided based in the UK. Although we specialise in building high quality, high converting websites for small to medium sized businesses, we also offer a range of communication services to our clients. Our objective is to provide all the essential products needed by businesses under one roof.
Lets walk through how we could work with an example company, Contoso Ltd. Contoso provides electrical engineering services to its customers. As a business they have the following business critical communication needs:
- A high quality website that works on mobile devices and makes them visible online.
- A reliable web hosting provider to ensure their website is always online and optimised.
- A domain name, for example contoso.com
- Business email accounts, for example info@contoso.com
- A business landline number
- Expert technical support
Here is an example of how 121 Digital would work with Contoso to provide a reliable online service.
A high quality website that works on mobile devices and makes them visible online
121 Digital’s primary service is website design. Our platform is based on a modified version of WordPress. Our platform takes the stress away from managing a complex website, by integrating essential functionality into our cloud platform called Console. 121 Digital licenses high quality stock assets, such as 4K images and videos where needed. We would build the initial website for Contoso and provide them with access through our platform to make changes if needed. Contoso would also be able to track their websites ranking, and manage enquiries / bookings through the 121 Digital Console.
A reliable web hosting provider to ensure their website is always online and optimised
As a cloud hosting provider, the website built for Contoso would be hosted on our secure servers, at no additional cost. Our hosting fees are included with the ongoing maintenance costs of all websites provided by us.
A domain name, for example contoso.com
121 Digital is a domain name registrar based in the UK. We would provide Contoso with a top level domain name. If Contoso already had a domain name, they can either transfer it in to 121 Digital or update the nameserver records. Contoso can make changes to their domain name through the 121 Digital Console platform. 121 Digital can also host additional domain names for Contoso.
Business email accounts, for example info@contoso.com
121 Digital provides email accounts for all websites hosted and manages by us at no additional cost. Our email fees are also included with the ongoing maintenance costs of all websites provided by us. Typically, we would provide up to 5 email accounts at no additional cost per website managed by us.
A business landline number
121 Digital is a telecommunications provider. We would provide Contoso with a VOIP UK landline number, that is connected to your mobile device. All our business telecommunication packages come with virtual receptionists, call recording and monitoring, external routing and voicemail. Additional numbers are available and can be configured in minutes through the 121 Digital Console platform.
Expert technical support
121 Digital are experts in what we do, we provide extensive technical support to all our customers. A huge benefit of 121 Digital providing a range of services is that we can support Contoso with any issue, on any of the services that they depend on.
